Returns & Exchanges
At LVLY, we want you to love every piece in your home, which is why we offer a 30-day return window for items in their original condition. If your new decor or furniture doesn't perfectly fit your space, our streamlined process makes returns and exchanges simple and stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack the items in their original LVLY packaging, ensuring all hardware, instructions, and protective materials are included.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.